Claims Administration
Our responsive, streamlined handling process protects you from preventable costs and risk
Services
What We Do
- Dedicated Claims Analyst assigned to your organization
- Complete integration of your employee handbook when tailoring a detailed initial level claim response
- Timely response to all adjudicator fact-finding inquiries
- Claim Analyst will review all determinations with you to determine the best course of action for future appeals
- All UC Advantage Claims Analysts are capable of processing claim through hearing level
- Timely response to all adjudicator fact-finding inquiries
EXPERIENCE UC ADVANTAGE
Expert Claims Administration
At UC Advantage, we realize that the Claims Analyst we assign to your account will play a vital role in the overall performance of our program. In fact, no area of an unemployment cost control program is more important than the Initial Claim process. It is the most cost-effective stage to challenge a claim and the most likely area to ensure success. This is a big reason why UCA’s win-ratio of protestable claims is more than double that of typical in-house programs.
Unlike other vendors, UCA does not consider the Claims Analyst an “entry level” position. All of our Claims Analysts have been extensively trained to handle a claim from inception to completion (including the appellate level). We realize that as your consultant, our program is only as good as the individuals we assign to your account. This is why we only allow our most experienced staff to interact with our clients.